Resolved —
We have resolved the issue and the Myconnect service is now fully operational.
Posted on 4 Dec 2025, 09:02
by Juan Vicente Alapont
Resolved —
We have identified the issue and corrected it.
It was caused by an error in loading a certificate for user validation in the Myconnect authentication service by an external provider.
We apologize for any inconvenience caused.
Posted on 1 Dec 2025, 10:53
by Juan Vicente Alapont
Investigating —
We are experiencing a validation failure on the Myconnect portal, and we are reviewing the issue. As soon as we have a resolution, we will inform you through this channel.
Posted on 1 Dec 2025, 10:13
by Juan Vicente Alapont