Affected services:

  • User Management Service
  • Authentication Service
  • Pairing service
  • Call Forwarding Service
  • Door opening service

Duoxme service degradation

Opened: September 18, 2026 09:26 · Resolved: September 18, 2026 12:45

Resolved — After monitoring the system and conducting the necessary tests, we consider the issue resolved.

Posted on 18 Sep 2026, 12:45 by Sergio Gonzalez

Monitoring — We have stabilized the service and are currently monitoring the application. All services are operational again.

Posted on 18 Sep 2026, 11:13 by Juan Vicente Alapont

Identified — We are experiencing issues with our Duoxme services in the Europe region. We are investigating the problem.

Posted on 18 Sep 2026, 09:26 by Juan Vicente Alapont